Zoom Recordings

Introduction

Users with a SETU Zoom license can record locally or to the cloud. If you record locally, then all recordings are stored in C:\Users\[Username]\Documents\Zoom

If you record to the cloud users can view Zoom recordings either from the Zoom App or via the https://setu-ie.zoom.us/ web version.

Open the app and navigate to ‘recordings’:

Or from the web version of Zoom:

Zoom Recordings

All Zoom recordings that are stored in the Zoom cloud are stored within the EU region (Germany for Zoom Recordings and Dublin for Panopto recordings).

Zoom Recording Policy

Zoom users have the option to store Zoom recordings locally or to the cloud. All Zoom recordings that are stored in the Cloud are stored on the Zoom servers in Germany. CTEL will manually delete Zoom recordings every calendar year shortly before the end of semester 1 in that current academic year. The recordings that are targeted for deletion are recordings that were created roughly 14 months previously.

Zoom and Panopto

CTEL has Zoom and Panopto linked. This means that all Zoom recordings that are stored in the Zoom cloud are automatically stored in Panopto. If you record a meeting from a Moodle module via the Zoom activity, then the recording will be stored in the module folder on Panopto and you can access that folder from the Panopto course tool on the Moodle module page. If you record a Zoom meeting that is scheduled via the Zoom App, or from the web version of your Zoom account, then that recording will also be stored in Panopto but will be stored in your personal folder in Panopto.

Technical Support

If you have a Moodle query or need technical support or advice, please send an email to moodle@setu.ie. We operate a helpdesk from Monday to Friday 9:00 am to 5:00 pm.

If you have a password issue, you will need to send an email to the computer services team at computerservices.wd@setu.ie. 

If you have a registration issue, please contact the registration team at registration.wd@setu.ie.